Privacy Policy

Last updated: [9th August 2026]

Zyro Sauna ("we," "us," or "our") operates zyrosauna.com. This policy explains what personal information we collect, how we use it, and the choices you have.

Information We Collect

Information you provide directly:

  • Name, email address, shipping and billing address, and phone number when you place an order
  • Email address if you sign up for our newsletter or contact us with a question
  • Payment information processed at checkout (see "Payment Processing" below — we do not store your full payment card details)

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on our site, and referring website, collected through cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sharing necessary shipping details with our fulfillment and logistics partners
  • Communicate with you about your order, including confirmations, shipping updates, and support requests
  • Send marketing emails, if you've opted in (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions

Payment Processing

All payments are processed securely through Shopify Payments. We do not store your full credit card number on our servers. Please refer to Shopify's privacy policy for details on how they handle your payment information.

Sharing Your Information

We do not sell your personal information. We share information only with:

  • Fulfillment and logistics partners (including our manufacturing and shipping partners) to deliver your order
  • Payment processors to complete your transaction
  • Service providers who help us run our store (e.g., email marketing platforms, analytics tools)
  • Law enforcement or legal authorities, only when required by law

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some site features may not work properly without them.

Data Retention

We retain your order and account information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@zyrosauna.com.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: info@zyrosauna.com

This policy works alongside our Shipping Policy and Return & Refund Policy.