Manuals & Support
Got a question about a product you already own, or need the manual for your specific model? You're in the right place.
Find Your Product Manual
Every Zyro Sauna order ships with a printed manual specific to your model. Misplaced yours, or need a digital copy? Email us at info@zyrosauna.com with your order number and model name, and we'll send it over right away.
Common Troubleshooting
My sauna won't power on. Double-check the unit is plugged into a working outlet and that the control panel connection at the wall is fully seated. If it still won't power on, contact us — this is usually covered under your model's warranty.
The heater seems inconsistent or isn't reaching temperature. Confirm the door is fully closed and any vents are set correctly per your manual. If the issue continues after a full session cycle, reach out with your model name and we'll help diagnose it.
A panel doesn't fit together during assembly. Check our Easy Assembly guide for the general setup sequence, or email us — sometimes this comes down to a specific panel orientation that's easy to miss on a first build.
I'm missing a part from my order. See our FAQ for exactly what to do — take photos and email us within 48 hours of delivery so we can send the missing piece quickly.
Warranty & After-Sales Support
Every product we carry includes manufacturer warranty coverage, backed by our 5-year after-sales support commitment. Full details are on our Return & Refund Policy page.
Still Need Help?
Our support team is here for you before and after your purchase.
Email: info@zyrosauna.com Response time: within 24 hours
Or use the form on our Contact page and we'll get back to you as soon as possible.
Looking for general product info instead? Check our FAQ or Buying Guide.